EdgeSoft News Updates
The City of Norwalk, CA recently announced they have selected EdgeSoft, Inc.’s online permitting and licensing software system ePALS™ Solution to improve city department efficiencies that will save and reduce costs while providing citizens a safe and convenient process to conduct business with the city.
CASE STUDY – EdgeSoft’s ePALS™ (enterprise Permitting and Licensing System) has enabled the City of Burbank to improve department operating efficiencies and over-all civic engagement.
The ePALS™ Solution Suite
Permits & Inspections
Planning
Code Enforcement
Community Portal
Global Navigation / SAIRA Search
Business License
Public Works / Engineering
miFire CUPA
Land, Structure and Occupancy (LSO) Model
Unique parcel centric, four-dimensional addressing model which facilitates bird’s eye view of all the projects / cases / permits / violations / and other relevant data for an address, displayed in a simple, easy to view dashboard.
Instant Visibility with SAIRA Analytics
Standalone, analytics tool gives instant and easy access to
real-time information with ad hoc reporting. It connects with
industry standard land management solutions.
Client Reviews
“EdgeSoft’s focus on online, accessible citizen services, as well as interdepartmental transparency and collaboration has driven citizen engagement, internal efficiency, and cohesive operations to ultimately optimize growth.
Michael Flad
City Manager, City of South Gate, CA
“Burbank has been a long-standing partner with EdgeSoft Inc. since 2005 achieving great results. The EdgeSoft product works great for our city, my staff and I could not be happier, especially over the last year. The support the EdgeSoft team provides us has been amazing in accelerating services to our citizens and businesses while keeping them safe. EdgeSoft has helped us continue to delight our citizens by bringing the majority of our permitting and license services online.“
Kevin Gray
CIO, City of Burbank, CA
“The Town of Colchester worked with EdgeSoft to create a first of its kind digital planning and zoning office in Vermont. Utilizing EdgeSoft’s eLMS and eGOV solutions, we are now able to look-up past permits, receive new applications, and fully process permits online, delivering services 24/7 through our website. EdgeSoft support was there to support us and keep us operational when we needed it. The partnership with EdgeSoft has created unequaled transparency and permitting services for the community of Colchester. As we look to move forward from the pandemic, our EdgeSoft partnership will help set us apart as a progressive place in Vermont to live, work and play.”
Sarah Hadd
AICP, CFM Director of Planning & Zoning, Town of Colchester, VT
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