Citizen Access Portal

Intuitive, easy to use step-by-step self-serve process allows citizens to perform a multitude of functions related to permitting, inspections, violations, and business licenses including:

  • Checking status of all projects.
  • Scheduling online inspections.
  • Checking inspection statuses.
  • Applying for simple permits.
  • Issuing complaints and requesting services.
Features
  • Homeowners and contractors register online and create personalized profile on their city’s website.
  • Registered users can search for property addresses and apply for a variety of permits.
  • Find property address locations using GIS mapping or cross streets.
  • Display associated permit type conditions.
  • Print permits and receipts upon confirming online payment.
  • Submit inspection requests.
  • Receive permit status, expiration alert and other notifications via email.
  • Review relevant inspection items to select from.
  • Identify assigned inspector based on property address and inspection territory.
  • Add comments to inspection request.
  • Add attachments to inspection request.
  • View activity status, plan check and inspection history.

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