ePALS™ LSO Model: Unveiling a Comprehensive Blueprint for Seamless Civic Management

Unlock the potential of our comprehensive ePALS™ Solutions Suite, tailored to streamline city government operations and enhance user experiences. Explore the key features of our innovative Land, Structure, and Occupancy (LSO) Model and discover how it can empower your city.

1. Land, Structure, and Occupancy (LSO) Model
   • Primary resource for address, structure, zone, and land use information.
   • Unique identifier for tracking and administering activities related to each location.
   • Tracks a comprehensive history of property changes.
2. Projects, Sub-projects, Activities (PSA) Structure
   • Customizable framework for activities, cases, permits, and licenses.
   • Enables interdepartmental communication with project-level and sub-level data views.
3. Features
   • Easily manage business functions and processes within ePALS™.
   • Efficiently handle Fees and Payments with automatic calculations and various payment methods.
   • Implement Holds for specific activities with interdepartmental coordination.
   • File Attachments feature for adding diverse file types with associated keywords.
   • Conditions management with predefined options and automatic inclusion for any activity.
   • Contact Maintenance for external people associated with organizations.
4. Search and Lookup Functionality
   • Powerful search capabilities for virtually everything within the system.
   • Seamless integration with third-party systems for reference data.
   • Search by business license number, business name, number of employees, and more.
   • Lookup historical payment information by receipt number, customer name, or street address.
5. Administration
   • Online completion of complex tasks, including fee maintenance, contractor record updates, and more.
   • Assessor import/export for periodic updates and synchronization with Assessor’s office data.
   • Comments feature for adding comments at any level within ePALS™.
6. Digital Library
   • Centralized storage for all digital files with options to import as attachments to projects, subprojects, or activities.
   • Document search interface with keyword attachments and search functionalities.
7. Printing and Other Functionalities
   • Mail merge and print-on-demand/batch business license renewals.
   • Print features for taxicab vehicle and driver ID cards, decals, mailing labels, and more.
   • Void transactions, generate barcodes, track user comments, and log inspections for home-based businesses.

Ready to witness the transformative power of ePALS™ Solutions Suite? Schedule a Demo and experience firsthand how our cutting-edge solutions can elevate your city management processes.

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Seamless Integration with External Systems

Discover the versatility of ePALS™ web-based services application, designed to seamlessly integrate with a diverse range of external systems, enhancing your city management capabilities. Explore the comprehensive list of systems that ePALS™ effortlessly interfaces with:

1. Interactive Voice Response (IVR)
   • Request inspections and inquire into inspection results.
   • Allows contractors, residents, and permit holders to access real-time information on pending construction permits.
2. Historical Data
   • Reduces costs associated with data conversion from existing land management systems, preserving historical information seamlessly.
3. Electronic Plan Check Review Systems
   • Smooth integration with industry-leading systems like Avolve/ProjectDox, Bluebeam, and e-PlanSoft.
4. Financial Systems
   • Facilitates reconciliation of day’s-end payments toward various activities.
   • Interfaces with fund accounting systems, pushing payments daily.
   • Enables balancing deposits and generating monthly reports directly through ePALS™.
5. Assessor Data
   • Synchronization for importing County assessor data, ensuring regular updates to parcel information in ePALS™.
6. Document Management Systems
   • Seamless integration with popular EDMS systems such as Laserfiche, FileNet, and Tableau.

Schedule a Demo to witness firsthand how ePALS™ seamlessly integrates with external systems, providing a unified solution for efficient city management. Explore the transformative power of our integrated approach to streamline your operations.

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Elevated Hosting on Amazon Web Services Cloud (AWS)

Experience unparalleled hosting with the ePALS™ Solution Suite, meticulously crafted on the Amazon Web Services Cloud (AWS). Developed collaboratively with government staff, ePALS™ transforms city management by fostering shared access to precise, real-time data.

Key Features:

1. Web-Based Accessibility
   • 100% web-based solution, ensuring anytime, anywhere access for ultimate flexibility.
2. Subscription-Based Model
   • No annual maintenance fees and no long-term commitments, providing cost-effective scalability.
3. Data Security and Redundancy
   • Hosted on a secure site with automatic backups for robust disaster recovery.
4. 24/7 Access and Support
   • Around-the-clock availability for uninterrupted support whenever needed.
5. Rapid Deployment
   • Easy setup with no client software required, ensuring a swift and hassle-free deployment.
6. User-Friendly Interface
   • Intuitive and simple to use, balancing power and simplicity for an enhanced user experience.
7. Cost-Efficient Operation
   • Minimal upfront investment with lower costs for supporting various platforms.
8. Unlimited User Access
   • No additional license fees, ensuring unlimited user access for comprehensive collaboration.
9. Security Encryption (SSL)
   • State-of-the-art encryption with Secure Sockets Layer (SSL) for safe, secured, and protected operations.
10. Real-Time Monitoring
    • Robust network and monitoring tools for real-time performance management.
11. Location-Centric Dashboard
    • Dashboard view providing a location-centric overview of all activities related to a parcel.

Explore the Future of City Management with ePALS™ – Schedule a Demo Now! Witness the transformative power of our AWS-hosted solution, designed to elevate city operations and citizen service.

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ePALS GIS: Geospatial Excellence

Unlock the power of geospatial information with ePALS GIS, seamlessly interfacing with major Geographical Information Systems (GIS) like ESRI. Our mapping tools provide a visual selection of address ranges with a full spectrum of functions, offering users an insightful overview of activities in and around a location for diverse departmental needs.

GIS Interface Features:

1. Visual Identification Tool
   • Access attribute information stored with a parcel, including property ownership, Assessor’s Parcel Number (APN), and property type.
2. Cross-Referencing Capabilities
   • Cross-reference parcel information using the APN for comprehensive insights.
3. Data Layer Display
   • Display data layers such as land use zoning, general plans, flood zones, seismic hazard zones, fire hazard zones, and noise impact corridors.
4. Routing Inspection
   • Select address ranges or draw geometric shapes on the map for streamlined inspection routing.
5. Comprehensive Data Layers
   • Leverage ArcIMS product functionality to add/remove layers, create dynamic buffer zones, and use spatial overlay functions for enhanced querying.
6. View Property Parcels and Permits
   • Access property-related data layers, including parcel, tract, lot, block, survey monument, aerial photography, topographic contours, easements, encumbrances, and transportation right-of-way corridors.
7. Address Geocoding
   • Utilize geocoding functions to enter street addresses for location searches, enhancing precision.

Experience Geospatial Excellence with ePALS GIS – Schedule a Demo Today! Explore the dynamic capabilities of our GIS interface, designed to elevate your mapping and data visualization experience.

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ePALS Mobile: Real-Time Inspection Power

Experience the future of field inspections with ePALS Mobile, empowering field inspectors to work seamlessly in real-time or offline. Our mobile app, compatible with tablets and smartphones, revolutionizes on-site inspections and violations reviews, ensuring a dynamic and efficient process.

Key Features:

1. Real-Time Inspection Workflow
   • Conduct on-site inspections and violations reviews in real-time, optimizing efficiency.
2. Offline Functionality
   • Work seamlessly even in offline mode, ensuring inspections can be carried out without internet connectivity.
3. Tablet and Smartphone Compatibility
   • Utilize the ePALS Mobile app on tablets or smartphones, providing flexibility and convenience.
4. Signature Capture
   • Capture signatures digitally, streamlining the finalization of inspections when no violations are identified.

Unlock the Power of Mobile Inspections with ePALS Mobile – Schedule a Demo Today! Explore how our mobile solution transforms field inspections, offering flexibility, real-time capabilities, and enhanced efficiency for your inspection processes.

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